Cancelation policy

Island Affair Retreat Cancellation Policy

We understand that plans can change, and we aim to offer a clear and fair cancellation policy:

  1. Cancellation 30 Days or More Before Arrival

    • You will receive a full refund, minus a $50 credit card processing fee, for cancellations made at least 30 days prior to your scheduled arrival.

  2. Cancellation 20-29 Days Before Arrival

    • You will receive a 50% refund, minus a $50 credit card processing fee, for cancellations made between 20 and 29 days before your scheduled arrival.

  3. Cancellation Within 20 Days of Arrival

    • Unfortunately, we are unable to offer a refund for cancellations made within 20 days of your scheduled arrival, as we have already committed to personalized preparations and bookings.

In all cases of cancellation, a $50 credit card processing fee will apply.

We also strongly recommend purchasing travel insurance to cover any unexpected cancellations due to weather, personal emergencies, or other unforeseen circumstances.

 

Tailored Island Adventure Package Cancellation Policy

We understand that plans can change, and we aim to make cancellations or rescheduling as smooth as possible. Here’s what you need to know:

  1. If You Cancel 30 Days or More Before Your Adventure

    • You’ll receive a full refund, minus a small 10% administrative fee to cover booking costs.
    • Prefer to reschedule? No problem! You can move your adventure to a future date at no extra charge, based on availability.

  2. If You Cancel 14-29 Days Before Your Adventure

    • You’ll receive a 50% refund.
    • Rescheduling is available with no additional fees, and we’ll work with you to find a flexible date that works, subject to availability.

  3. If You Cancel Within 14 Days of Your Adventure

    • Due to commitments to our third-party providers, we’re unable to offer a refund.

    • We’re unable to offer a refund if you cancel within 14 days of your scheduled adventure, as we’ve already committed to providers for your experience. However, you can still reschedule your adventure. To do so, there will be a rebooking fee equal to 50% of the original adventure price. This fee helps cover costs already incurred for your original booking. You can choose a new date within 3 months, subject to availability.