1. Introduction

Welcome to Destination Equilibrium. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or engage with our services. By using our website or providing your information, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, and mailing address.
• Booking Details: Information related to your retreat or event booking, such as dates, preferences, and other personal details necessary to tailor your experience.
• Payment Information: Credit card details or other payment methods (handled through secure third-party payment processors).
• Website Usage: IP addresses, cookies, and usage data for analytics purposes.
• Health or Dietary Preferences: Any health information or dietary requirements you voluntarily share for the purpose of your experience.

 

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide you with retreat and event services, including customized itineraries and personal experiences.
• To process and manage bookings, payments, and communications.
• To send promotional materials, updates, and newsletters, with your consent.
• To improve our website and services based on user behavior and preferences.
• To comply with legal obligations and prevent fraud or abuse.

4. How We Protect Your Information

We take appropriate measures to safeguard your personal data. This includes encryption, secure storage systems, and limited access to personal data by authorized personnel only. We also work with secure third-party providers for payment processing.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners when necessary for:

• Processing bookings or payments through third-party platforms.
• Coordinating with service providers (e.g., hotels, wellness providers) involved in delivering your experience.
• Complying with legal requirements, such as responding to government requests or legal processes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though some website functionality may be affected.

7. Your Rights

You have the right to:

• Access, update, or delete the personal information we hold about you.
• Withdraw your consent to receive promotional communications at any time.
• Request a copy of the data we hold about you.

To exercise any of these rights, please contact us at [info@destinationeq.com].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the "9.24.2024" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Destination Equilibrium
info@destinationeq.com
+1305-850-8233